If you need pharmacy, health, or dental services before your member ID card has arrived, please find your insurance company below to see what you can do to fill prescriptions or receive health or dental services. See information about each insurer below for more information.ĭue to the time it takes to process payments, if you made your first premium payment for health or dental insurance on the 23rd day of the month or later, your enrollment will not show up in your health insurance carrier’s member services system right away when you call their customer service number. However, your health insurance will still cover you going back to the 1st day of the month your insurance starts. Most insurers will send your ID card within about 2 weeks after the Health Connector receives your full payment. You can use your current user name and password to log in to your account. Once your enrollment is confirmed, you will receive a Welcome Letter from the Health Connector. Program of All-inclusive Care for the Elderly (PACE) Senior Care Options (SCO) Health Insurance Counseling. You will need your MassHealth member ID, last name, and date of birth to request your Form 1095-B. Shop for health coverage on the Health Connector.

With an MA Login Account, you can: Apply for coverage Renew your coverage Report household changes Submit requested information, and more. As a reminder, due to our new billing system, your account. Using an MA Login account is the fastest way to get information about your MassHealth or Health Connector coverage. You are only responsible for the Total Amount Due that appears in the What do you owe section of the bill. Send your ID Proofing documents to the Health Connector Because your identity could not be verified electronically through the service used to protect individuals’ personal information, you must send ID proofing verification documentation to the Health Connector. You may notice a change in the amount due on your MassHealth Monthly Premium Bill. Once you make your first payment, it will take about five business days before your insurance carrier will be able to confirm your enrollment. Important: If you would like to request a duplicate Form 1095-B, you may visit our self-service site at or contact the MassHealth Customer Service Center at (866) 682-6745 TDD/TTY: 711. Please call the MassHealth Customer Services Center at 1-80, TTY 1-80. If you are not able to get back into your account by clicking the Forgot username or Forgot Password links (see above), you can call Health Connector.

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